Development of biometric identification systems and access control

We produce solution for:

For improvement of custom service quality through processes automation

Identification on the incoming phone call with automatic integration with a CRM system.
Analysis of the call center staff records to identify deviations speech from a script.
Creation of the catalogues with the corporate employees voice samples (voice cards).
Improving the quality of MfSCs service.
Registration of the customer's voice by call with subsequent recognition at the entrance to the company.
Increase of the average speed of order processing by recognizing the customer's voice on an incoming call and his connection to an attached specialist.
Monitoring of service satisfaction by analyzing the customer's speech phonograms, based on the quantitative, temporal, lexical-semantic and sentiment analysis of the dialogue.

Improving the level of security

Providing data access through voice authorization.
Speech encryption in order to preserve the anonymity.
Recording of a conversation that contains a certain pattern.
Implementation of intelligent video surveillance system - implementation and operation of a hardware-software complex for voice biometrics.
Ensuring the accuracy of the citizen's personal data by his voice recognition to avoid scams: lending, electronic voting, transaction

Noise Reduction

Using the given algorithms of sound signals processing to remove ambient noise from audio records and increasing the speech intelligibility even in the most difficult cases.

Customer service automation and fraud prevention.

Assurance of state, public and private security.

Improving the quality of services provided and ensuring public security.

More effective use of infrastructure

Call center automation and quality assurance.

Security assurance.

Improving the managers work quality in a trading floor.

Court sessions recording automation and informing citizens.

You can ask any questions by phones
+7(800)-500-34-07;
+7(495)-725-43-75
or by filling out the form below